苹果向 9to5Mac 确认，iPhone 18 Pro 和 iPhone 18 Pro Max 存在一个影响用户体验的缺陷：用户在 Face ID 认证失败后，手机可能出现卡死并自动重启 1。该问题虽不影响全部用户，但根据社交媒体反馈，受影响用户数量相当可观 1。苹果计划于下周初推送 iOS 27 更新以解决这一问题 1。
iPhone 18 Pro/Max 搭载了重新设计的 Face ID 传感器系统，红外摄像头被集成到屏幕下方，灵动岛面积相比前代缩小约 25% 1。部分用户此前因经历这一故障而误认为是硬件问题，进而更换了设备 1。苹果同日还发布了 watchOS 27.0.1，以修复 Apple Watch Series 12 和 Ultra 4 的随机重启问题 1。
Apple has confirmed a defect affecting iPhone 18 Pro and iPhone 18 Pro Max devices, in which Face ID authentication failures can trigger the phone to freeze and automatically restart 1. The company confirmed to 9to5Mac that it is developing a software fix through iOS 27, which is scheduled to roll out early next week 1. While not all users are experiencing the problem, social media reports indicate a substantial number of affected users, with some mistakenly believing the issue stems from hardware failure and replacing their devices 1.
The newly redesigned Face ID sensor system in the iPhone 18 Pro and Pro Max relocates the infrared camera beneath the screen and reduces the Dynamic Island size by approximately 25% 1. In a related development, Apple simultaneously released watchOS 27.0.1 to address random restart issues affecting Apple Watch Series 12 and Ultra 4 models 1.
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