Sonos首席执行官汤姆·康拉德在播客采访中宣布推出Sonos 27操作系统，这是该公司首次为软件平台正式命名，标志着公司承诺每年发布重大更新1。此次发布涵盖一系列新硬件产品，包括支持7.1.2杜比全景声的Beam Ultra音箱和可与家中多个扬声器无缝切换音频的Ace Ultra耳机1。康拉德表示公司已从2024年应用灾难中完全恢复，目前进入新的发展阶段1。
新系统的核心是Sonos Fabric架构，该架构将所有产品整合成统一平台，使硬件产品能通过本地网络自动发现和协同工作1。在语音助手方面，Sonos推出了自有的Sonos Voice语音助手，支持自然语言对话，相比第一代助手实现显著改进1。同时，系统通过MCP协议支持ChatGPT、Claude、Gemini和Grok等外部AI助手集成1。用户还可通过Sonos Custom Agents功能创建具有特定人格和专业领域的定制助手1。
为实现这一战略转变，Sonos进行了内部重组，将约1500人的组织结构从业务部门制改为功能性结构1。公司也调整了产品规划，关闭了原计划中的Pinewood流媒体盒产品，转向专注音频系统平台的开发1。据康拉德透露，公司的主要性能指标包括净推荐值、可靠性和社交评价已全部恢复至应用重新设计前的水平1。
Sonos is charting a new course following its troubled 2024, unveiling Sonos 27—the company's first formally named software platform—alongside new hardware and a restructured organizational approach.1 CEO Tom Conrad announced during a podcast interview that the company has fully recovered from last year's application disaster and is entering a fresh development phase.1
The Sonos 27 operating system introduces a unified architecture called Sonos Fabric, which enables all hardware products to automatically discover and collaborate with one another across a local network.1 The platform marks a deliberate shift toward annual major software releases.1 Accompanying the OS launch are two new devices: the Beam Ultra, a 7.1.2 Dolby Atmos speaker, and the Ace Ultra headphones, which support seamless audio switching between multiple speakers throughout the home.1
A key feature of Sonos 27 is its expanded AI capabilities.1 The company has developed a new Sonos Voice assistant offering improved natural language conversation compared to its first-generation predecessor.1 Rather than locking users into a single AI provider, Sonos supports integration of external AI assistants—including ChatGPT, Claude, Gemini, and Grok—through an MCP interface protocol.1 Users can also create Custom Agents, allowing them to build multiple personalized assistants with specific personalities and domain expertise.1
Internally, Sonos restructured its workforce of approximately 1,500 people from a business-unit model to a functional organizational structure.1 The company also discontinued its previously planned Pinewood streaming box product, opting instead to concentrate on its audio system platform.1 All major performance metrics—including Net Promoter Score, reliability, and social sentiment—have returned to pre-redesign levels.1
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