Uber已宣布立即关闭在尼日利亚和乌干达的运营1。这一决定源于公司对业务的全面评估，受到多重因素影响，包括当地驾驶员对应用内价格过低和佣金过高的长期投诉、燃油成本上升，以及来自Bolt和inDrive等竞争对手的持续压力1。该举措将使Uber在非洲的业务范围收缩至埃及、加纳、肯尼亚和南非四个国家1。
Uber在尼日利亚自2014年起运营，乌干达则自2016年加入1。近年来，Uber在非洲的处境持续承压——过去一年内已从象牙海岸和坦桑尼亚撤出1。在尼日利亚，2023年当选的总统博拉·蒂努布上台后取消了燃油补贴，导致生活成本随之上升，这进一步加重了驾驶员的经营压力1。
为处理现有用户事务，Uber帮助中心将在9月23日前保持开放，以解决尼日利亚和乌干达的未解决问题1。此次撤离也是Uber首席执行官达拉·科斯罗萨希全球裁员10%战略的一部分1。
Uber has announced the immediate cessation of its operations in Nigeria and Uganda, marking a significant retreat from the African market.1 The decision follows a comprehensive business review conducted by the company and stems from sustained challenges including persistent driver complaints about low in-app fares coupled with high commission rates, rising fuel costs, and intensifying competition from rival services such as Bolt and inDrive.1 Following this exit, Uber will maintain operations in only four African countries: Egypt, Ghana, Kenya, and South Africa.1
The company's operations in Nigeria date back to 2014, while its presence in Uganda began in 2016.1 Nigerian drivers have long protested the platform's pricing structure and commission policies.1 The business environment deteriorated further following President Bola Tinubu's election in 2023, which led to the removal of fuel subsidies and a subsequent rise in living costs.1 This latest withdrawal adds to Uber's recent retreat from the continent, having already exited Ivory Coast and Tanzania over the past year.1 Uber's help center will remain operational until September 23 to address outstanding issues in Nigeria and Uganda.1 The exit also aligns with broader corporate restructuring efforts, as Uber CEO Dara Khosrowshahi announced a global workforce reduction of 10 percent.1
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