墨尔本西部一名98岁独居女性在周五凌晨跌倒后，因救护车延误导致死亡1。该女性约在凌晨4时30分跌倒后触发了医疗警报并拨打三零服务（Triple Zero）求救1。调度员多次尝试通过医疗警报电话联系该女性但未能接通，救护车直到上午7时30分才抵达现场，此时消防部门进入后发现她已经身亡1。
警方已准备向法医报告此案1。根据2023年议会委员会的披露，自2020年以来至少有20人在等待救护车期间死亡1。在2020年12月至2022年5月期间，维多利亚州有33名居民因呼叫应答延误而丧生1。为应对这一问题，政府在2022年预算中拨款101.9万澳元用于升级三零维多利亚州电话基础设施1。
A 98-year-old woman living alone in western Melbourne was discovered dead at her home after waiting nearly three hours for an ambulance following a fall early Friday morning.1 The woman activated her medical alert system and called Triple Zero around 4:30 a.m., but despite multiple attempts by the dispatcher to contact her through the medical alert phone, the ambulance did not arrive until approximately 7:30 a.m.1 Fire Rescue Victoria personnel found her deceased when they entered the residence.1 Police have prepared a report for the coroner regarding the incident.1
The death underscores ongoing concerns about delays within Australia's emergency services system.1 A 2023 parliamentary committee disclosed that at least 20 people have died while waiting for ambulances since 2020.1 Between December 2020 and May 2022, 33 Victorian residents died due to emergency call response delays.1 In response to these systemic issues, the 2022 budget allocated AUD 1.019 million to upgrade Triple Zero Victoria's telephone infrastructure.1
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