中国国家市场监督管理总局对在线旅游平台Trip.com集团处以5.2亿元人民币的罚款,折合7.65亿美元 [1]。此外,监管部门还没收该公司超过16亿元人民币的违法所得,并处以超过35亿元人民币的罚款,同时要求Trip.com退款约1.22亿元人民币 [1]。
监管部门指控Trip.com自2020年起滥用市场支配地位从事垄断行为 [1]。违规做法包括与酒店签订独家合作协议、限制酒店与竞争平台合作,以及强制要求酒店提供最低价 [1]。国家市场监督管理总局表示,这些行为"消除和限制了市场竞争,制约酒店经营者跨平台业务,侵犯了酒店经营者的自主定价权,伤害了消费者利益" [1]。
Trip.com集团表示"真诚接纳"处罚决定,承诺将"逐项实施整改措施,确保全面执行" [1]。
China's State Administration for Market Regulation has imposed penalties totaling more than 5.2 billion yuan ($765 million) against Trip.com Group over anticompetitive practices, the country's market watchdog announced in January [1]. The agency also ordered the online travel platform to forfeit illegal gains exceeding 16 billion yuan ($2.45 billion) and levied an additional fine of more than 35 billion yuan ($5.2 billion), while requiring the company to issue refunds of approximately 122 million yuan ($18 million) [1].
The regulator found that Trip.com had abused its market dominance since 2020 through exclusivity agreements with hotels, restrictions preventing accommodations from partnering with competing platforms, and forced requirements that hotels provide the lowest available prices to the company [1]. According to the State Administration for Market Regulation, these practices "eliminated and restricted market competition, constrained hotel operators' cross-platform business operations, infringed on hotels' independent pricing rights, and harmed consumer interests" [1].
Trip.com stated it would "sincerely accept" the penalties and "strictly comply" with the enforcement action, committing to "implement rectification measures item by item and ensure comprehensive execution" [1].