2003年5月，苹果公司邀请CD Baby创始人参加iTunes音乐商店的推介会 [1]。在会上，乔布斯表示"我们希望iTunes音乐商店拥有有史以来录制的每一首音乐" [1]。
随后，CD Baby对5000名音乐人收取40美元的费用，用于将其作品上传至iTunes [1]。然而，在某场keynote演讲中，乔布斯公开批评这类独立音乐上传服务的质量，说道"如果你和我录制一首歌，花40美元我们可以支付一些服务费将其上传到他们的网站……我们不想让那些东西出现在我们的网站上" [1]。
这番言论对CD Baby造成了直接冲击。创始人随后向所有5000位预先注册的用户退款20万美元 [1]。但转机出现在仅仅一天后，苹果公司返回了之前签署的合同，并开始提供独立音乐上传的指导 [1]。
In May 2003, Apple invited CD Baby's founder to an iTunes Music Store launch event, where Steve Jobs stated that the company wanted "the iTunes Music Store to have every piece of music ever recorded." [1] Following the meeting, CD Baby began charging independent musicians $40 each to upload their work to iTunes, eventually signing up approximately 5,000 artists for the service. [1]
Months later, Jobs addressed the issue publicly during a keynote presentation, remarking that "if you and I record a song, for $40 we can pay a few of the services to get it on their site... We don't want to let that stuff on our site." [1] The implicit criticism of CD Baby's service quality prompted the company's founder to issue refunds totaling $200,000 to all registered users. [1]
The situation resolved quickly after the keynote. Apple returned the signed contract to CD Baby just one day later and began uploading the independent music to its platform. [1] Prior to the public dispute, Apple's legal department had already rebuked the founder for disclosing details of the initial iTunes Music Store presentation meeting. [1]